Frequently Asked Questions

My goal is to provide the highest quality medical care and service, emphasizing a proactive comprehensive approach to both disease prevention and wellness. These services will be provided in a relaxed, and yet professional setting. From the moment you enter my office, I want you to be completely satisfied with every aspect of your care.

Please see the Services page for a complete list of amenities and benefits. We will provide these non-covered services at no additional charge. Medicare and commercial insurance covered services will be billed accordingly.

My smaller practice size allows me to devote more time to each patient’s care and individual needs. This practice model offers time to schedule 30 minutes for routine appointments and 60 minutes for the Comprehensive Annual Health Assessment. Appointments will start promptly, and I will be able to spend more time with you. If a problem requires extra time for evaluation, I will accommodate you to the best of my ability. Also, our communication will be enhanced through patient-dedicated cell phone and email.

My concierge practice is located at 3193 Howell Mill Road NW, Suite 104, Atlanta, GA 30327.

I am a member of Piedmont Clinic. I will collaborate with your specialists at other hospital systems.

My goal is to be available to my patients 24 hours a day, 7 days a week. However, there will be occasions when I am out of town or otherwise unavailable. In these situations, a trusted colleague will serve as my covering physician.

Please know that you can contact me at any time; however, if you have a life-threatening emergency, call 911 immediately. You can then call me or ask the hospital personnel to contact me so I may assist in your care. If you have a non-urgent problem, please contact me first.

If the problem is minor, call me first. However, call 911 if you have a life-threatening emergency. Then call me. With the exception of a few controlled substances, most prescriptions can be ordered anywhere in the country. If you seek care at an emergency room or urgent care center out of my area, I would request that you have the doctor seeing you call me for coordination. I will be readily available for phone consultation with you and/or other healthcare personnel. If you should require hospitalization while away, at your request I will attempt to establish regular phone communication with you and your attending physician(s) to ensure continuity of care.

Your annual fee pays for membership in the practice, and for the other non-covered benefits described in the Highlights & Details. All procedures and services not performed in my office will be billed by the performing physician and/or entity.

Should you desire, I am available to help you decide which specialist to see and to coordinate such consultations. In this way the most appropriate resource is used, the earliest arrangements are made, and your applicable medical information is sent in advance of your specialist visit.

Yes. Paying your annual fee allows you to be a member of my practice whether you are sick or well. I strongly encourage you to utilize the benefits offered, regardless of your state of health, to proactively safeguard your health.

Your membership agreement can be terminated upon 30 days written notice. If you move and wish to secure a new physician, the annual fee will be refunded on a pro-rated basis. However, if the Comprehensive Annual Health Assessment has been completed, no refund will be offered. A copy of your records will be sent to your new physician upon receipt of a signed release. This release of records is required by law.

The annual fee is not reimbursable by your insurance plan.

Yes. My office will file your claims with Medicare, as well as with your supplemental insurer on your behalf, as required by law. If the terms of your insurance plan requires a co-pay, I am obligated by your insurance company to request payment at the time of service.

Yes. My medical practice will not take the place of general health insurance coverage. My practice is a primary care medical practice, not a health insurance program. You are advised to continue your Medicare or other insurance programs.

I intend to remain an in-network provider for most major PPO and POS insurance plans and will bill your insurance directly for office visits (office visit charges are not included in your annual fee). In my concierge medical practice, I am unable to accept HMO insurance plans. If the terms of your insurance plan require a copay, I am obligated by your insurance company to request payment at the time of service.

In many instances, the annual fee is payable-through your HSA. You are advised to consult with your FSA or HSA plan administrator, employer, HR representative or tax advisor to clarify qualification in your particular circumstance.